Are you experiencing technical issues in the Media Lab? Please follow these steps:
1. Google it. Chances are you are not the only person who has ever encountered this issue. Do a google search using the keywords that describe what you are attempting to do. For example, if you can’t figure out how to reverse a sound using Ableton Live, do a google search for “Ableton live reverse audio.” Chances are high that you will find a clear explanation of how to do it – maybe even a demonstration video on Youtube.
2. Read the forums. Many of the technologies we will be using have highly active online forums where community members solve problems together. Searching the forums can sometimes produce more useful results than a general google search of the entire interweb. If a search of the forum doesn’t get the answers you want, try creating a new post in the forum to ask your question. Don’t forget to observe proper forum etiquette. There are many highly experienced professionals on the forums who would be happy to help and you can sometimes get a response within minutes.
3. Read the manual. There are downloadable manuals for all of the technologies we will use in the course. Download the latest manual and read through it. Much of the software we are using also includes “lessons” or “tutorials” that demonstrate basic techniques. If is essential to explore these resources before diving in the deep end. Once you build up basic skills solving more complex problems will be much easier.
4. If you are still stuck fill out the form below. Your instructor and/or TA will respond as soon as they can.